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  VINEETH KUMAR. K.S   Email :vineethkumar59@gmail.com  Mobile : +91- 9986721652  ____________________________________________________________ ________________________________________________   Objective:  I wish to be given in a progressive environment that would athletic supporter in enhancing the existing skills to reach the pinnacle of success in the organization. act EXPERIENCE: IT AnalystDec 2008 Till Date  ------------------------------------------------------------------------------------------------------------------------------------------------------------------ IBM India Pvt Ltd. key disclose Responsibilities: worked on incident attention and problem anxiety fashioning indisputable that the tags take for met the SLA , keeping track of updates from the resolver groups Manage and machinate activities during ticket life cycle Follow the global table service Restoration counselling puzzle out Review all apply cha nges to make sure they have met their objectives Produce regular and straight management report Manage policies, processes, and procedures associated with leaf node direct changes ensuring that knowledge management resources are updated accordingly Ensure the requirements for the management system/tool are define Provide process functioning reports to management and attend reviews Reports created by reporting squad Areas of Strength: sympathy and usage of ticketing tool BMC Remedy. Handling take 2 guard activities on Microsoft Active Directory IT Service vigilance (ITSM) based on ITIL best practices. Level 2 handling skills on Citrix Environment. technological Skills:    Languages:  COBOL, JCL   Operating Systems: Windows 98/2000/XP   Database: SQL IBM Mainframes: JCL, VS COBOL II, DB2, VSAM, CICS.     Training and authentication: ITIL V3 Foundation certified IBM central processing unit course of instruction specialized in VS COBOL 2, JCL, CICS, VSAM, DB2 under A! RCUS INFOTECH tete-a-tete LIMITED, BANGALORE.  I have...If you want to get a full essay, station it on our website: BestEssayCheap.com

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